Privacy Policy
Privacy Policy
Paws & Pause – Crash and Happy Foundation (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information through our website and other offline channels.
By using our website, you agree to the terms described in this policy.
1. Information We Collect
Contact Information
We may collect your personal details such as name, email address, phone number, street address, city, state, postal code, country, and IP address.
Payment and Billing Information
When you donate or make a purchase, we may collect your billing name, address, and payment method.
We do not store or process your credit/debit card details directly. All financial transactions are securely handled through our authorized payment partner.
Information You Post
We may collect information that you publicly post on our website, blog, or any affiliated social media channels managed by Paws & Pause – Crash and Happy Foundation.
Demographic and Preference Data
We may collect information such as your interests, participation in our events, donation preferences, or responses to surveys conducted through our website.
Technical and Usage Data
When you visit our website, we may collect information about your IP address, browser type, device model, operating system, time spent on pages, referral sources, and pages visited. This helps us improve user experience and optimize site performance.
2. How We Collect Information
Direct Collection
We collect information directly from you when you register for an event, make a donation, fill out a contact form, or reach out to us via email or phone.
Automated Collection
We use tracking technologies such as Google Analytics, cookies, and web beacons to collect data on website interactions and traffic patterns.
Third-Party Sources
If you use social media integrations or third-party features on our website, those platforms may share certain information with us — for example, your name and email address.
3. How We Use Your Information
To Communicate with You: We may use your information to confirm donations, share updates, or send promotional messages about upcoming events and initiatives.
To Respond to Inquiries: We use your contact details to answer questions or confirm participation in our activities.
To Improve User Experience: We analyze website usage and feedback to enhance functionality, personalize content, and improve engagement.
To Ensure Security: We may use your data to detect or prevent fraudulent or unauthorized activities.
For Marketing and Outreach: We may share information about campaigns, rescue operations, adoption drives, and special events that align with our mission.
For Transactional Purposes: You may receive emails or SMS confirmations regarding donations, event participation, or volunteer registrations.
4. Sharing of Information
We do not sell or trade your personal information. However, we may share limited data in the following circumstances:
With Service Providers: We may share data with trusted vendors that assist with donation processing, email communications, or website management.
With Event Partners: When necessary, we may share information with event organizers or partner organizations to facilitate participation or support initiatives.
For Legal Compliance: We may disclose information if required by law, regulation, or legal process.
With International Vendors: Some partners or vendors may operate outside India; in such cases, we ensure adequate data protection and compliance.
5. Account Deletion Policy
At Paws & Pause – Crash and Happy Foundation, we believe in giving our users complete control over their data.
How to Delete Your Account:
Sign In: Log in to your account.
Access Account Settings: Click your profile or username to open account settings.
Initiate Deletion: Select “Delete Account” or “Deactivate Account.”
Confirm Action: You will be asked to confirm deletion. This action is permanent and irreversible.
After Account Deletion:
All personal data, preferences, and account history will be permanently removed from our systems.
You will lose access to your account and any linked services.
You may receive a final confirmation email confirming successful deletion.
Data Security and Compliance:
We follow stringent data protection practices to ensure all user information is securely deleted in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Records of deletion requests may be retained for compliance and auditing purposes.
If you need assistance deleting your account, please contact us at [insert foundation email, e.g., contact@pawsandpause.org].
6. Data Security
We use industry-standard security measures, including encryption and secure servers, to protect your information from unauthorized access or disclosure. However, no online system is entirely risk-free, and we cannot guarantee absolute security.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The latest version will always be available on our website, and the “Effective Date” at the top will indicate the most recent revision.